The best AI chatbots take the human element out of customer service and make it easier for businesses to scale.
The best AI chatbots are ones that can be trained to respond to a wide range of questions and requests from customers, without having to hire additional employees or contractors.
Best AI Chatbots
What Are AI Chatbots
Chatbots are the new era of software development, they can do almost everything that a human can do.
They are capable of responding to any kind of questions, they can be used to schedule appointments, book tickets and much more. The main advantage of chatbot over other forms of software development is that it is usually much cheaper than other methods.
The chatbot does not require an extensive investment in terms of human resources or infrastructure, unlike most other types of software development.
It also saves time for both sides as it eliminates many manual processes and allows users to interact with the application much faster than with traditional methods.
What Are the Best AI Chatbots?
The most effective AI chatbots are those that can be trained on-the-fly by their users, especially if the business wants to tweak how their chatbot operates.
With these factors in mind, here are some of the best AI chatbots currently available:
Our poll results were pretty clear: 30% of respondents said they had no interest in using AI chatbots at all.
The next largest response was from those who said they only want them for customer service or payments.
This means that a significant portion of businesses doesn’t see much value in using an artificial intelligence system as part of their operations.
1. MobileMonkey
MobileMonkey is a free and easy to use tool that lets you create HTML5 mobile landing pages for your business. MobileMonkey will help you create a professional, responsive mobile landing page in minutes.
You can also use the tool to create a unique thank you page or any other type of landing page that you need. The online app includes everything you need to create an eye-catching mobile landing page, including:
- A pre-built template library
- A drag-and-drop editor that allows you to add images and text anywhere on your page
- A variety of image editing tools that let you crop, resize, rotate and more
- An editor that lets you adjust colors and fonts
Key Features
MobileMonkey is a powerful, easy-to-use mobile website builder that allows you to create beautiful mobile websites with no coding skills needed. It’s the perfect tool for small businesses and individuals who want to build their own mobile sites, but don’t have the time, money or technical skills to do so.
You can create your first website in minutes with MobileMonkey’s site builder wizard, which walks you through the process step by step. You’ll be up and running in no time!
MobileMonkey Features:
- Easy Site Building Wizard – No Coding Required
- Responsive Mobile Website Builder
- Fully Integrated Website Builder & App Store System
- Full Control Over Your Online Presence & Digital Marketing Strategy
Pricing
MobileMonkey is a simple and cost-effective mobile website builder for small businesses and entrepreneurs. It’s available at four different price points: Basic, Pro, Agency, and Enterprise.
Basic – $19/month or $199/year
This plan allows you to create up to three pages of content on your website. The Basic plan also includes 5GB of storage space and 20GB of bandwidth per month.
The Basic plan is ideal for small businesses that need an easy way to create a mobile-optimized website on a budget.
Pro – $49/month or $499/year
The Pro plan allows you to create up to 10 pages of content on your website and includes unlimited storage space and bandwidth per month. This plan is perfect for small businesses that want more control over their site design without having to pay extra for it.
You also get priority support from our team of experts when you need it most!
Agency – $99/month or $999/year
The Agency plan gives you access to all of MobileMonkey’s features including page builder tools and analytics reports so you can track how visitors are interacting with your site!
MobileMonkey is the premier Facebook Messenger marketing chatbot platform. MobileMonkey allows marketers to create powerful chatbots, interact with their customers, segment their audience, grow their contact list, and drive conversions.
2. ManyChat
ManyChat is a Facebook Messenger chatbot platform. It makes it easy for eCommerce businesses to connect with their customers on Messenger and deliver an amazing experience.
With ManyChat, you can engage with your audience and promote your products right on the platform they use every day.
You can use our chatbot builder to create a conversational user interface that looks like a human and talks like one too, thanks to our collection of pre-built messages and responses. You can even personalize the conversation with user attributes such as location, interests or gender.
Once you have your chatbot up and running, you’ll be able to send automated messages about anything from store hours to new product launches, respond to customer requests and promote your offers directly on Facebook Messenger — all without having to write a single line of code.
Key Features
- A unique combination of properties and a high concentration of active ingredients give the body a deep nourishment and intensive hydration.
- The formula contains organic olive oil, organic aloe vera juice and organic shea butter to care for the skin and make it silky soft.
- This product is suitable for all skin types.
- 100% natural ingredients without preservatives or parabens.
Pricing
Increase product sales, customer engagement, generate qualified leads, and deliver instant support through personalized conversations in Instagram Direct Messages and Facebook Messenger.
3. Meya AI
Meya AI is a Korean startup that aims to solve the problem of language barriers in the AI development industry. Meya AI is a Korean startup that aims to solve the problem of language barriers in the AI development industry.
The company, founded in 2016 by CEO Han Lihyun, has developed an automated platform that enables developers from around the world to collaborate on building AI without needing to learn each other’s native languages.
Key Features
– The app has been designed with a focus on simplicity, ease of use and efficiency.
– We are using the latest technology to provide you with a good experience.
– The app is compatible with all browsers and devices.
– It comes with a completely responsive design which fits both desktop and mobile screens.
Pricing
Meya's modern, web-based console is the control panel where your team executes from design time to run time. In the console, you can strategize, create and execute on your conversational assistant, conveniently from one place.
4. Landbot
Landbot is the first AI-driven platform that enables real estate developers to crowdsource and curate content for their projects. It helps them reach out to their target audience and create a buzz around the project, thereby increasing their sales.
Landbot’s unique feature is its ‘Collect’ module that allows developers to customize the content for each individual property. The platform also provides an opportunity for users to create their own content, share it on social media channels, and monetize it through advertising revenue.
Key Features
- Simple interface, making it easy to start using the program right away;
- Ability to import data from Google Earth or Shapefiles;
- Fast rendering of the map using vector graphics (SVG format);
- Choice of color schemes and map styles;
- Support of multiple layers with custom names and colors;
Pricing
All plans include unlimited usage and support, as well as access to our extensive library of training videos and tutorials.
The Basic Plan offers the most popular features for a small business or land surveyor on a budget.
The Standard Plan includes everything in the Basic Plan plus advanced features like remote drone mapping and document customization.
The Premium Plan offers unlimited data storage, advanced analysis tools and more!
Landbot is a no-code chatbot builder and chat manager that allows you to create chatbots (rule-based or AI) without writing a single line of code for the web, WhatsApp, Facebook Messenger or any other channel with API.
5. Aivo
Aivo is a free, open source, and cross-platform voice assistant with an integrated home automation system.
It supports a wide range of services including but not limited to:
– Tasker integration
– Google Now integration
– Media player control (Spotify, Deezer)
Key Features
- Easy to use, simple to understand interface.
- Compatible with all types of PDF files.
- Support for all types of languages.
- Support for all versions of PDF files.
- Support for all file encryption methods including 128-bit encryption and more recently 256-bit encryption methods as well as older methods like 40-bit and 64-bit encryption methods.
- Supports encrypted PDFs created with both commercial and non-commercial software applications such as Adobe Acrobat Professional, Foxit PhantomPDF, Nitro Pro Reader, SumatraPDF, PortraitPro 15, etc., etc., etc..
Pricing
Aivo offers three subscription plans: Basic, Pro and Enterprise. The pricing for each plan is as follows:
Basic Plan: $9.99/month (billed annually)
Pro Plan: $49/month (billed annually)
Enterprise Plan: Contact for Quote
Aivo, which was formed in 2012, creates artificial intelligence-powered customer assistance software that changes the way businesses and customers engage. With offices in nine countries, Aivo is now the market leader in Latin America.
6. HubSpot Chatbot Builder
HubSpot is the world’s leading inbound marketing and sales platform. Our software helps companies attract visitors, convert leads into customers, and close more deals.
The HubSpot Chatbot Builder app takes you through a simple process to create a chatbot that can help answer customer questions and automate your sales funnel. The app is designed to work with HubSpot’s conversational interface, so as you build your chatbot, you’re also creating an email template that will be sent to users who ask your bot questions.
When you’re ready to publish your chatbot, simply copy the code provided in the app and paste it into your HubSpot page to get started!
Key Features
– Easy to Use: Just enter your keywords and phrases into the builder tool, customize how they’ll be used, and publish!
– Personalized Content: Your bots will only respond with content that is relevant to individual visitors, based on their previous interactions with your website. This can lead to increased customer satisfaction and retention.
– Simple Integration: Integrate your chatbot with HubSpot CRM or Salesforce easily using the HubSpot Chatbot Builder integration tool.
Pricing
HubSpot’s pricing strategy is to offer a free version of its bot builder, but it’s limited to only 100 interactions per month. Premium plans start at $100/month and go up to $1,000 per month.
Here’s what you get with each plan:
- Free (100 interactions/month)
- Premium ($100/month)
- Pro ($500/month)
- Enterprise ($1,000/month)
HubSpot's chatbot builder is designed to help you provide the experience they expect without having to multiply your headcount. Start by setting up automated, on-brand welcome messages. Then use if/then branches to triage sales questions or service requests to the right team.
7. Botsify
Botsify is the fastest and easiest way to create chatbots with no coding experience. It’s a bot building platform that enables businesses of all sizes to build, train and deploy conversational AI powered chatbots on Facebook Messenger, Slack, Telegram, WeChat, Skype and Kik.
Key Feature
1. NLP : Natural Language Processing (NLP) is the science of understanding language as it is actually used by humans. Through NLP, we can help make your bot more natural by understanding the user’s intent behind their words or phrases.
2. Conversation : The conversation experience defines how people interact with your brand through your bot. We make conversation easy through our human-like interface and an intuitive design that lets users easily understand what they should do next.
3. Actions : Actions are ways for your users to interact with your bot and perform tasks within the context of their current needs. Our actions let you create a rich experience for your customers by letting them do things like ordering food from restaurants or booking rides from ride sharing apps – all in one place!
Pricing
To use Botsify, you only need to visit botsify.com, integrate your Facebook account, setup a webhook, write commands for the chatbot.
8. Intercom
Intercom is a tool for businesses of all sizes. It helps you communicate with customers, understand your audience and grow your business.
Intercom is built on a simple idea: When companies talk to their users they build better products, understand their customers and grow their business. And when users talk to companies they get more useful products and better customer service.
Key Features
Intercom is a customer communication platform that helps you talk to your customers like never before. Intercom makes it easy to connect with your customers, track their engagement and understand their behavior.
Intercom is a customer communication platform that helps you talk to your customers like never before. Intercom makes it easy to connect with your customers, track their engagement and understand their behavior.
Intercom is the all-in-one sales and marketing software for small businesses that’s changing the way companies talk with users, pay for ads, and track what’s happening on their websites.
Over 35,000 businesses use Intercom to send targeted messages, conduct real-time customer support, and analyze how their users engage with them across multiple channels including email, social media, mobile apps & websites.
Pricing
The software offers a variety of features and is available in three different plans: Startup, Professional, and Enterprise.
Intercom pricing starts at $29/month for Startup plans and goes up to $199/month for Enterprise plans. If you are just starting out, we recommend trying the free trial version of the software first before making any commitment.
Below is an overview of each Intercom plan, including its features and pricing details:
Startup Plan – $29/Month
The startup plan is ideal for small businesses with up to 5 users. It comes with all the core features needed to set up your customer communication strategy such as message broadcasting and live chat functionality.
The only limitation is that only one team member can access it at any given time, which means that if you have more than one person working on your marketing efforts it may not be suitable for you at this stage.
Intercom is a Customer Communications Platform. It shows you who is using your product or website and makes it easy to personally communicate with them with targeted content, behavior-driven messages, and conversational support.
9. Chatfuel
Chatfuel is a bot building platform that makes it easy for everyone to create, set up and manage bots for Facebook Messenger, Slack and other messaging platforms.
Chatfuel allows you to build a chatbot using templates or code it from scratch. This can be done using the web editor, which allows you to use built-in features or third party integrations like Twilio, Zendesk and Salesforce.
Templates are pre-built chatbots that have been tested by the community and are ready for you to customize with your own content and branding.
There are over 100 templates available in 9 categories:
- News – A news bot that lets you post news articles from various sources like Google News or Yahoo Finance
- Sports – A sports bot that lets users get information about their favorite teams/players
- Order Food – Order food from popular restaurants such as Domino’s Pizza, Papa John’s Pizza or Subway Sandwiches.
- Horoscopes – Get horoscopes from different zodiac signs like Aquarius, Gemini, Pisces and more!
- Election Bot – Polls & predictions about upcoming elections in the US, UK & France!
Pricing
Chatfuel pricing is a little bit different than other popular chatbot development platforms.
While other platforms charge monthly or yearly, Chatfuel charges per message, per user, and per bot.
This means that if you want to create 100 different bots, each with their own pricing plan, then you will be charged 100 times the cost of those plans. If you want to create more than one bot at a time, then you will be charged multiple times for your messages.
Here are the main prices that you need to know about:
- Messages sent: $0.01 per message sent (up to 10,000 messages per month)
- Bots created: $5/month/bot (up to 20 bots created at once)
Welcome to Chatfuel! A no-code chatbot builder. A chatbot is a software that can talk with users automatically in a humanlike, conversational style. Chatfuel bots can be connected to Facebook and Instagram.
10. Ada
Pricing
11. Boost.ai
Boost.ai is a startup that uses artificial intelligence to help companies provide better customer service. The company’s technology automates the process of answering questions and responding to complaints through chatbots and other tools, so that humans don’t have to.
Customers can interact with a bot on social media or in their inboxes — and the company’s software will automatically recognize what they’re asking for or complaining about, then respond appropriately.
Boost.ai’s technology can also be used to train human employees on how to respond in certain situations, so they’re ready when a customer comes along with an issue they’ve never seen before.
Key Features
- Boost.ai is a self-learning AI platform that enables the creation of intelligent conversational interfaces, bots and assistants with ease.
- Boost.ai is an enterprise-grade solution that can be used to build enterprise-grade AI solutions for any industry and scale to millions of users in minutes.
- Boost.ai is an open source framework that allows developers to use their preferred programming language to build their own NLP models and run them on their own private server or on Boost’s server infrastructure provided by Amazon Web Services (AWS) or Microsoft Azure, so they don’t have to worry about scalability issues or dealing with hardware maintenance issues, which makes it more cost efficient than other alternatives in this space like Dialogflow and IBM Watson Assistant which charge you per minute for every user talking to your bot (if you don’t want to host it yourself).
- Boost also integrates with other open source NLP libraries such as spaCy for advanced text classification, question answering and entity extraction; wit.ai for labeling; Gengo for human-powered translations; Luminate AI for image recognition; Face++
Pricing
Boost.ai offers four pricing plans for its artificial intelligence products:
- Basic Plan: $10/month
- Professional Plan: $20/month
- Enterprise Plan: $50/month
- Enterprise Plus Plan: $100/month
Boost.ai is a cloud-based and on-premise conversational artificial intelligence (AI) platform designed to help businesses in credit unions, banking, telecom, insurance, retail, public sector, and other industries create, launch, and manage chatbots to automate customer service and internal support queries at scale.
12. SmartLoop
Pricing
- SmartLoop Basic: $15 per month per user
- SmartLoop Pro: $25 per month per user
- SmartLoop Plus: $35 per month per user
Smartloop is a conversational AI platform that enables you to get top-quality leads, engage, and nurture them with more relevant and detailed information. It helps you in improving your email marketing CTR, so you can sell more.
13. SAP Conversational AI
SAP Conversational AI is a new and innovative platform that will transform how organizations interact with customers, business partners, and employees. It combines the power of conversational AI with SAP Fiori for Sales to deliver a powerful new experience for working with customers.
SAP Conversational AI is built on the SAP Conversational AI Platform, which offers four components: SAP Conversational AI for Sales provides a single view of all customer interactions across channels and devices. It allows sales representatives to quickly find relevant information about their customers and leads, providing a consistent experience that helps them close more deals faster.
Key Features
Easy-to-use interface: A no-code, drag-and-drop interface allows non-developers or developers with limited coding experience to quickly build and deploy chatbots. The no-code functionality helps reduce the time to market for business applications.
Unlimited scalability: Companies can scale their chatbot deployments as needed without worrying about additional infrastructure costs or system performance constraints. They can also integrate their existing applications into the SAP Conversational AI platform to connect them with external services such as CRM systems, ERP systems, and more.
No IT resources required: The solution eliminates the need for IT resources because it’s cloud native, so companies can simply use their existing cloud subscription accounts (including SAP Cloud Platform) to power their chatbots.
Pricing
As a standalone product, SAP Conversational AI comes in two versions: Standard and Premium. The standard version is available at no additional cost if you have an active subscription to the SAP Digital Experience solution.
If you do not have an active subscription, you can purchase the standard version for $100 per user per month with no additional software or hardware costs.
The premium version includes all of the functionality of the standard version plus additional features such as enterprise voice recognition, support for multiple languages and more advanced natural language processing capabilities. The premium version is priced at $250 per user per month with no additional software or hardware costs.
Conversational AI combines natural language processing (NLP) with traditional software like chatbots, voice assistants, or an interactive voice recognition system to help customers through either a spoken or typed interface.
What are AI Chatbots?
Chatbots are computer programs that conduct conversation in human language through artificial intelligence. The chatbot’s conversation can be text-based, or it can be a combination of speech, images and other media.
AI Chatbots are automated customer service solutions that operate 24/7. They have the ability to answer questions, provide information, resolve issues, and engage customers in a quick and efficient manner. Chatbots are also known as virtual assistants, conversational systems and customer engagement tools.
Why Use AI Chatbots?
AI Chatbots can provide a number of benefits for your business:
- Save Time – Reduce the amount of time you spend on repetitive tasks so you have more time for high-value activities such as developing new products or services.
- Improve Customer Experience – Ensure that all customers receive consistent service regardless of whether they’re interacting with an agent or an AI system.
Benefits of Using AI Chatbots In Business
AI chatbots have become an important part of the business world. They are used in a variety of ways, including customer service and sales.
Many people may not realize that the technology has been around for decades. However, it has only been recently that AI chatbots have become really useful.
The main reason for this is because they can now be trained to understand human language and respond accordingly.
Benefits of Using AI Chatbots In Business:
1. Cost Savings – A lot of businesses are unwilling to invest large amounts of money into their online marketing efforts because they do not want to take any risks with their money. This is one reason why many companies rely on cheap tactics like pay-per-click advertising or social media marketing to gain more customers because they don’t have much money to spend on such things as SEO services or paid search ads.
But using cheap tactics like these can end up costing your business more money than you would think because they do not convert well into actual sales leads or customers who buy products from your company.
2. Better Customer Service – If you have ever tried calling customer service at most companies, then you know how frustrating it can be when talking with an agent who does not understand what you need help with or who cannot answer your questions.
Increased Engagement
Engagement is the most important metric for any social network. Engagement can be defined as the percentage of your followers who interact with your content.
The higher the engagement, the more likely you are to have an engaged audience. Engaged users are more likely to become brand advocates and repeat customers.
They also spend more time on your site and share your content with their friends and family.
Here are 5 ways to increase engagement on your social media accounts:
- Post at optimal times.
- Create visual content that stands out.
- Share links that offer value to readers.
- Respond to comments and messages quickly.
- Use hashtags.
Conversational Experience
Conversational Experience is a new paradigm of conversational interfaces. The term was coined by Microsoft and refers to the ability of a bot to maintain a conversation with users, using natural language and understanding the context of their questions.
Conversational Experience is a key feature of most chatbots. It allows them to understand human speech and respond in a natural way.
Conversational Experience encompasses:
1. Natural Language Understanding (NLU).
This is the ability for a bot to understand human speech patterns and respond accordingly.
It’s one of the main areas where chatbots excel over voice assistants like Alexa or Google Assistant, which can only understand simple requests and commands.
2. Intent Detection.
The ability for your bot to detect what the user wants from the conversation and deliver it accordingly, without requiring them to specify their intentions explicitly through keywords or commands.
3. Agency / Conversation Management.
This is used when dealing with complex conversations or scenarios that require multiple steps before reaching an outcome (e.g., booking flight tickets).
Main Features Of A Great AI Chatbot
There are many features of a great AI chatbot. Some of those features are listed below:
- Natural Language Processing (NLP)
- Contextual Awareness
- Machine Learning
- Automation
- Conversational UI/UX
Best AI Chatbots – Wrap Up
Chatbots are fast becoming the most-used tool for customer service and support, but they do have limitations. For example, it’s hard to provide a personalized experience when you’re just one person talking to one customer.
However, chatbots are getting better all the time and will soon be able to take on more of the customer service roles that were previously filled by humans.
The biggest problem with chatbots is that they often require users to do things they don’t want to do.
For example, if someone asks a bot for directions, they might end up using the app instead.
Or if someone asks a bot for recommendations on restaurants or products, they might get suggestions from other people who have similar tastes as them instead of what their friends actually like.
But even though bots can’t always be perfect at predicting what people want, they’re still improving every day.
In fact, some companies are now offering their customers access to live chatbots 24/7/365 so that you can interact with them whenever you need help or advice — even if it’s just about something small like which movie is showing at your local cinema tonight!