Order management software is one of the most important aspects of any eCommerce business.

It’s what allows you to keep track of all your orders, which can be very time-consuming if you’re doing it manually.

It also enables you to fulfill orders as quickly as possible, which will keep your customers happy and make them more likely to purchase again.

Best Order Management Systems

What Are Order Management Systems

Order management systems (OMS) are software applications that help businesses manage orders, orders in process, and inventory. They provide a unified view of customer orders and inventory for all supply chain participants.

Order management systems can be used to improve operations, reduce costs, and increase revenue by providing end-to-end visibility into current order status and inventory availability.

Inventory management systems are a form of order management system which focuses on maintaining accurate stock levels for product lines or specific products within an overall company product line.
The inventory records are used to fulfill customer demands either directly or through intermediaries like distributors or resellers.



What is the Best Order Management System? 

If you want to make sure that your eCommerce store has the best order management system, there are certain things that you need to consider.

Here’s how to find out which one is right for your business:

Make Sure It Has All The Features You Need

There are a lot of different features that an order management system needs in order to be effective.

For example, it should have an intuitive interface so that users don’t have trouble finding what they’re looking for or getting confused about where things are located.

It should also be easy to use and customize so that you can add more features later on if needed.

Another important feature is integration with other tools such as POS systems and inventory management tools.

This will allow all aspects of your business to work together seamlessly and efficiently so that nothing gets left behind when an order comes through or when stock levels change.

1. Oracle NetSuite

 Oracle NetSuite is a cloud-based business management software suite that provides financial management, enterprise resource planning (ERP), supply chain management, and customer relationship management (CRM) functionality.

Oracle NetSuite consists of the following modules:

  • Financial Management allows you to manage your company’s financials from a single system. This module includes accounts payable and receivable, cash management, fixed assets, general ledger, inventory and purchasing, payroll and taxation.
  • ERP enables you to manage many aspects of your organization from a single platform. The ERP module includes customer relationship management (CRM), sales force automation (SFA), supply chain management (SCM) and human capital management (HCM).

  • CRM helps businesses build and manage relationships with their customers from end to end. CRM can help you improve customer satisfaction, drive more sales by meeting customer needs more quickly, increase cross-selling opportunities within the same customer base and automate repetitive tasks such as order entry or invoicing while improving compliance with industry regulations such as SOX or HIPAA.
  • SCM helps organizations improve efficiency by improving product availability, reducing inventory carrying costs and increasing customer satisfaction through improved product delivery times.

2. Orderhive

 Orderhive. is the easiest and fastest way to manage your orders online. Manage orders from all of your online selling platforms in one place, including Shopify, Magento, WooCommerce, Bigcommerce, Etsy, Amazon and more.

Orderhive. offers a range of features that help you get the most out of your shop:

Sales Tracking – Get detailed sales information on all of your items in one place. View unit and total revenue for each product line or category as well as sales by channel. Set up automatic sales alerts so you’re always in the know about what’s selling best!

Inventory Management – Easily track inventory levels for multiple suppliers and update them all in one place with automated inventory sync between your store and suppliers. Manage multiple warehouses and locations with full control over shipping costs by product location, supplier and warehouse.

Set up automatic reordering when inventory levels reach certain thresholds (Omni-Channel Order Management).

3. Quickbooks Commerce

 Quickbooks Commerce is a full-featured, multi-channel commerce solution designed to help businesses grow online. It’s an integrated platform that is easy to set up and manage, allowing you to get up and running in days.

Quickbooks Commerce is the only all-in-one ecommerce platform that combines inventory management, point of sale, customer relationship management (CRM), marketing automation and more.

Quickbooks Commerce’s new mobile app lets you manage your entire business from anywhere on any device. Manage orders, customers, inventory and more with just one click.

With the new Quickbooks Mobile App you can use your iPad or iPhone to do everything you would normally do on the web version of Quickbooks Commerce including:

  • Create new orders from anywhere
  • Manage existing orders including create invoice numbers for each order number
  • View complete sales history for each customer including items purchased and sold
  • View item details like quantity on hand or current selling price

4. Skubana

 Skubana is a mobile-friendly, cloud-based retail management software that helps you run your business by providing real-time data on inventory, orders, and sales. It offers a wide range of features such as order management, inventory management, payment processing, shipping and tracking, returns management and more.

Skubana is an integrated platform that allows you to manage your entire business from one place. The software supports all major payment gateways like PayPal and Stripe for processing payments.

You can also use it for selling products on Amazon, eBay and other marketplaces.

Skubana allows you to set up multiple stores under one account so that you don’t need to pay for each store separately. It supports both English and French languages.

The user interface is very clean and easy to navigate through with no complicated steps involved in setting up an order or adding products to your store.

5. Odoo         

 Odoo is an Open Source Business Application Software. It is a cloud-based, self-hosted suite of business tools that covers entire needs of the small business from accounting to sales, shipping and logistics.

Odoo is a suite of applications designed to be user friendly and easy to use. The software allows businesses of all sizes to manage their operations, sales, purchases and employees in one place. Odoo offers hundreds of pre-built features to help you run your business with ease.

 Odoo is an open source ERP (Enterprise Resource Planning) software that can be used to manage your business. It is a flexible platform that can be customized to suit your needs.

Odoo has many modules, like Sales, Accounting, Manufacturing, CRM and Project Management.

Odoo’s ecosystem includes more than 2000 certified apps, which means you can find an app for anything you need to do in your business.

6. Brightpearl

 Brightpearl is an easy-to-use, cloud-based inventory management software that helps retailers streamline their supply chain and increase profitability.

Brightpearl makes it simple for you to access your inventory data from all channels, in one place. You can track stock levels across multiple warehouses and locations; issue purchase orders; receive alerts when products are running low; and much more.

With Brightpearl, you can also manage your vendors, suppliers and customers in one place. You can create customer groups that allow you to perform mass changes across every product they order from you at once.

You can see exactly when they placed their last order, and easily send them emails or text messages to remind them of upcoming events such as birthdays or anniversaries.

7. Freestyle Solutions

What is an Order Management System?

An order management system (OMS) is a software solution that automates the order process and integrates with your existing systems to create a single source of truth for all customer data. This allows your company to close more deals and increase revenue.

Order management systems are typically used by companies selling products or services on a B2B (business-to-business) or B2C (business-to-consumer) level. However, they can also be used by B2G (business-to-government) organizations as well as non-profits and government agencies.

Order Management System Features

There are many features that different OMSs offer but generally speaking, these are some of the most common ones:

A centralized database that stores all customer information including contact details, past orders, credit card information, etc. This enables you to see all of your customers’ order history in one place so you can easily identify patterns in their purchasing behavior.

If a customer has bought from you in the past, there’s a good chance they will buy again in the future!

Automated email templates that you can use to send personalized emails based on specific criteria such as whether a customer has previously placed an order.

What Features Do You Need in an Order Management System?      

 In the online world, orders are the lifeblood of any business. If you’re running an eCommerce store or a B2B company that sells products, then your order management system is one of the most important parts of your business.

To keep track of orders, you need to have an efficient system in place that can handle multiple types of transactions, from simple one-off orders to complex multi-channel orders. You also want to make sure that it integrates seamlessly with other systems in your company like accounting, shipping and customer service tools.

To help you choose the right software for your business, here are some key features to look for in an order management system:

  1. Multi-channel support: Allowing customers to pay using different payment methods is essential if you want them to complete their purchases smoothly without any hassle. You should be able to handle both traditional credit card payments as well as newer payment methods like PayPal and Stripe.
  2. Automated workflows: Automating certain processes will save you time and reduce mistakes made by employees who perform repetitive tasks manually every day. For example, if a customer changes their delivery address after placing their order or requests additional services such as gift wrapping or express shipping.

1. A Centralized System

 A centralized system is a network in which all computers and devices are connected to a central location. The advantage of a centralized system is that it can be more efficient, stable and secure than other systems.

However, there are also disadvantages to using a centralized system.

In a centralized system, all users have access to the same information stored on one computer or server. This means that the data is easier to manage and back up because it’s located in one place. But if that one computer fails, all of your information may be gone as well.


  • Uses less bandwidth because it does not need to send messages back and forth between devices.
  • Allows for better security since all data is located in one place.

2. Inventory Management

 Inventory management is the process of tracking and controlling inventory within a business. The goal of inventory management is to ensure that the business does not run out of products, while at the same time keeping costs as low as possible.

Inventory management involves both physical and financial aspects. Physical inventory is a count of actual items in stock, while financial inventory involves keeping track of product costs in order to reduce spending on unneeded products and maximize profits.

The purpose of inventory management is to reduce costs while maintaining enough stock on hand to meet customer demand. Properly managed inventory can help a business avoid costly mistakes such as running out of popular products or selling old merchandise at full price.

Inventory Management: Benefits and Challenges

The benefits of proper inventory management include:

Lower Costs: By avoiding overstocking or understocking, businesses can keep their operating costs low by avoiding wasted labor hours spent counting items or searching for them when they are needed.

This also reduces the need for expensive storage space for items that aren’t being sold quickly enough to justify keeping them on hand in case they’re needed later on.

Higher Profits: Properly managing inventory allows businesses to get rid of old or slow-moving merchandise before it becomes costly, which can improve profits.

3. Fulfillment Center Synchronization

Fulfillment Center Synchronization is a process that takes place when products are ordered, packed and shipped. The process is designed to make sure that the right products are sent to the right location at the right time.

These operations are typically done by hand by workers who use computers to track orders, check product availability and place orders with suppliers. Fulfillment center synchronization is important because it helps to ensure that customers receive their orders and that companies have enough inventory on hand so they can satisfy customers’ needs.

There are many different types of fulfillment centers, including retail stores, warehouses, call centers and online stores. Each type has its own set of requirements for fulfilling orders, which means that each type also has its own unique method for synchronizing fulfillment centers.

One common method used by all types of fulfillment centers is the “pull” method. In this method, customers place their orders and these orders are pulled from inventory until there are no more items available for purchase. This method works well for retail stores because customers want to see what they’re buying before they pay for it.

4. Integrates Shipping Services

Shipping services can be integrated and managed via the Shipping module.

Shipping modules that are currently supported by Easy Digital Downloads include:

– Amazon Simple Email Service (SES)

– Amazon S3, including Fulfilled By Merchant (FBM) listings on Amazon.com**

– Australia Post

– Canada Post

– FedEx

– New Zealand Post


5. CRM Functions

CRM Functions are the most important features of a CRM system. These are the tasks that a CRM system needs to perform in order to assist its users.

The following functions are considered as “critical” for any CRM system:

Contact Management – Contact management includes tasks such as adding new contacts, updating existing contacts, deleting contacts and searching for contacts by name or other attributes.

Lead Management – Lead management involves activities such as identifying leads, qualifying leads, converting leads into opportunities and managing sales opportunities through the sales cycle until closure.

Campaign Management – Campaign management is about creating campaigns for various purposes like marketing, sales or support. A campaign can be triggered by a specific event or triggered manually by an administrator at any time during its lifecycle.               

7. Order Processing Scalability

Order processing is a very important part of any eCommerce business. If you don’t have the capacity to process orders, your business will suffer.

There are several ways to ensure that your business can handle high volumes of orders.

You need to make sure that your order processing system has the right capacity for your needs. You should also make sure that it is scalable so that it can handle changes in volume and complexity over time.

For example, if your business grows and you start receiving more orders per day then you need to make sure that the order processing system has enough capacity to handle these new orders. Similarly, if your business starts selling a new product then you need to make sure that there is enough capacity in place.

8. Refund Processing

Refunds are processed within 2-10 business days of being received by our office. If you have any questions about the status of your refund, contact your bank directly.

The IRS issues refunds in the order they are filed with us, unless you provide a specific reason for a refund to be issued to another person or entity. Refunds can be sent only to the primary taxpayer or spouse on an amended return.

If you want us to issue your refund to someone else, we will need a signed Form 8888, Direct Deposit of Refund to More Than One Person, or a written request from the primary taxpayer or spouse authorizing the direct deposit (see Form 8822).

If we receive two or more claims for a refund for the same tax period and same overpayment amount, we will process one claim at a time until there’s enough money available to pay off all claims.

After we’ve paid off all claims, if any funds remain unclaimed, we’ll send them back to you when they are available (see IRM 21.3.8).

How Do You Use Order Management Software?          

Whether you’re in the retail industry or not, customer satisfaction is one of the most important aspects of business. It doesn’t matter what industry you are in, if customers are unhappy with your company, they won’t buy from you again, and word of mouth is one of the biggest ways to spread that negative sentiment.

Therefore, it is crucial that you take care of any problems or complaints quickly and efficiently.

It takes a lot of time to process refunds manually for each order, especially if there are multiple ways for customers to pay for their orders. With an order management system like Stitch Labs , however, you can automate this process and save yourself a lot of time!

Order management software allows retailers to process refunds quickly and easily by creating automated workflows based on customer requests or policies set by the store owner. In some cases, these workflows can be set up as simple rules that will automatically process refunds once certain conditions are met (for example: if an item has been returned within 30 days after purchase).

Best Order Management Systems – Executive Summary

The Best Order Management Systems software works on a cloud-based platform, so you can access it from anywhere.

This cloud-based system has many benefits for you, like the ability to manage your inventory and customers from anywhere, with no limitations on what you can do with this software.

You can also use this software to create reports, send emails, manage orders, and much more.

The best part about this software is that it’s free for everyone! There are no hidden fees or subscriptions with this software either.