8 Best RMM Software in 2023: Complete Guide To Remote Monitoring Tools

The best RMM software is the one that meets all your needs. It would be impossible to find one single piece of software that meets all the requirements of every single IT company out there.

Each business is unique and requires a different set of tools and features.

 

 

What Is The Best RMM Software?

This is why it’s so important to find the right tool for your specific needs. So, what makes a good RMM tool?

What should you look for when selecting an RMM software? Here are some tips:

1. A Reliable Company

The first thing you need to look at when choosing an RMM tool is the company behind it.

• Is it reliable?
• Are they reputable?
• Do they have a good reputation among their clients?

These are all important questions that must be answered before you decide which software package will work best for your business.

2. Easy-to-use Interface

The interface of any piece of software can make or break its effectiveness in the workplace.

If it’s hard to use or confusing, then it won’t get used properly — which means more work for everyone involved!

Make sure that any RMM solution you choose has an intuitive interface that allows employees to learn quickly and easily without requiring extensive training sessions with IT support staff.

1. Kaseya VSA

 Kaseya VSA is a monitoring, management and security solution for physical and virtual environments. The software features out-of-the-box integrations with popular applications, including Windows Server and Microsoft Azure, as well as third-party products like VMware vCenter, VMware ESXi and Hyper-V.

Kaseya VSA monitors servers and other devices by collecting information from their operating systems and applications, then uses that data to provide alerts of potential issues before they become problems.

Kaseya VSA also provides a centralized console for managing multiple devices at once, so you can see all their statuses at once. This allows administrators to manage large numbers of computers without having to log in to each one individually.

Kaseya VSA also integrates with many third-party software applications, so administrators can track system performance across different platforms within a single dashboard.

Key Features

-Centralized Management – Manage all your IT systems from one location. Kaseya VSA provides a centralized managed platform so you can manage all your IT systems and devices from one location.

– Manage all your IT systems from one location. Kaseya VSA provides a centralized managed platform so you can manage all your IT systems and devices from one location. Mobile Device Management (MDM)

– Centralized management of mobile devices through configuration, security, and other policies on Android and iOS devices.

– Centralized management of mobile devices through configuration, security, and other policies on Android and iOS devices.

Security Monitoring – Monitor critical events such as logins, accesses, file changes, network traffic, etc., from anywhere with real-time alerts via email or SMS text message notifications.

– Monitor critical events such as logins, accesses, file changes, network traffic, etc., from anywhere with real-time alerts via email or SMS text message notifications.

Patch Management – Ensure that machines are patched against known vulnerabilities.

Pricing

 Kaseya VSA pricing is based on the number of client computers in your environment. The more clients you have, the more you pay. Kaseya VSA pricing varies depending on whether you’re purchasing the software outright or through a subscription service.

The base price for Kaseya VSA is $1,499 per year for up to 250 managed devices with five support technicians. Each additional technician costs an extra $350 per year.

If you want to purchase the software outright and don’t want any support for five years, then it costs $4,999 for 250 devices with five technicians. If you want to subscribe to Kaseya VSA for five years, then it costs $4,999 for 250 devices with five technicians.

The cost per technician is $150 per year. If you don’t want any support at all, then you’ll still need to pay an annual subscription fee of $1,499 per year for each device in your environment.

2. Itarian

Key Features

1. Decentralized blockchain-based platform with secure payment methods, including credit card and debit cards, as well as fast and easy withdrawal of funds into your bank account.
2. Ability to earn money by selling goods and services on the Itarian platform at low prices and high quality.

3. NinjaOne

Key Features

– Easy to use interface

– Mobile friendly design

– Free and open source software (FOSS)

– Hosted on the Cloud, so no need to worry about server maintenance or security issues.

Pricing

NinjaOne is a SaaS product with a freemium pricing model. The freemium plan is completely free, and includes all of the features of the paid plans.

The paid plans are unlimited and offer additional features.

The NinjaOne pricing model is based on the number of users you have. There are two tiers: Standard ($29/mo) and Pro ($49/mo).

Each tier has a different set of features included with it, but both tiers include all of the standard features that every user needs to use NinjaOne:

Standard Features:

– Create unlimited product lists (sites)

– Add unlimited products to those sites

– Share your product list with anyone (email address or username)

4. Auvik

 Auvik is a cloud-based IT monitoring solution for the modern enterprise. Auvik is the next generation of server management software, providing instant visibility and control over all your servers and applications from one intuitive platform.

Auvik provides the tools you need to easily monitor and manage your entire IT infrastructure from one place. With Auvik, you can monitor your entire environment from a single pane of glass.

Use our dashboards to get real-time updates on all your servers and applications, or drill down into any specific component for more detailed information. And since everything is in the cloud, you can access it anywhere there’s an internet connection.

Key Features

1. Unified Communication and Collaboration
2. Secure and Private Messaging
3. Mobile App for Android & iOS
4. Cloud Hosted Voice Solutions

Pricing

5. Atera

Key Features

1. Compatible with the latest WordPress 4.9+
2. Built on flat design principles
3. Fully responsive to adapt to any device (mobile, tablet, desktop)
4. Built with HTML5 and CSS3 code, optimized for SEO
5. WooCommerce compatible
6. Visual Composer included – save $34!

Pricing

Atera doesn’t cost an arm and a leg either — for the most part, it’s rather affordable. Here’s how much it costs:

Basic Package – $99/mo or $999/yr

This package includes unlimited services and clients, access to all features of Atera, an unlimited number of locations and employees, and no monthly fees for the first year! You will only be charged $199/mo after your first year (or $1,999/yr).

This package also includes support from our team via phone or email 24 hours per day.

Professional Package – $199/mo or $1,999/yr

This package includes everything in the basic package along with a custom domain name, professional training sessions with our experts at no additional charge (one per week), priority support tickets (one per month), phone support with our headquarters staff 24 hours per day (instead of email), unlimited themes that you can change anytime you want.

What Is RMM Software?

 Remote monitoring and management (RMM) software is a remote control and monitoring tool that allows businesses to manage their IT services remotely. The software helps businesses monitor the status of their computers, mobile devices and applications, while allowing them to control their networks remotely.

RMM software is a must-have for any business that has more than one office location or multiple employees working remotely. It can help companies manage their networks and improve IT performance, while reducing downtime by allowing administrators to troubleshoot problems remotely.

What Does RMM Software Do?

1. Manage all your computers from one central location;
2. Keep track of key metrics like CPU usage, memory usage and disk usage;
3. Schedule automatic updates for all your computers;
4. Set up security policies that prevent unauthorized users from accessing sensitive data;
5. Restore data from backups in the event of a system failure;

What To Look For In An RMM Software

 RMM software is a tool that helps manage the IT infrastructure, but it is not the only option. The right RMM software will help you manage your servers and customer-facing services.

Choosing an RMM Software is a big decision, and many businesses are finding that they need more than one kind of software to get the job done. If you’re looking for an RMM software solution, here are some things to consider:

Ease of use: An easy-to-use interface can make all the difference when it comes to choosing an RMM tool. Look for a user interface that’s intuitive and easy to navigate. If your team has limited experience in IT management, having a simple UI makes training easier and more effective.

Performance: Performance refers to how quickly the application responds when performing tasks like installing applications or rebooting a server. For example, if you’re using a remote desktop tool (RDP) to perform these tasks, you’ll want an application that’s responsive so users aren’t sitting around waiting for their screen to refresh every time they perform an action on their computer.

Scalability: Scalability refers to whether or not your RMM solution can grow with your company as it grows larger in size and scope over time.

User Interface Customization

 User interface customization is the act of changing the look and feel of your application’s user interface. You can customize your application’s user interface by using themes, styles, or templates.

Themes are reusable sets of controls that define the appearance of an application. Themes provide a consistent look and feel across multiple applications.

You can use themes to change the look of your application without modifying any code in that application.

Styles are reusable sets of properties used for configuring controls. You can use styles to define how controls appear on the screen and how they behave when used by users.

Styles are also used to change the look of existing controls in an existing application without modifying any code in that application.

Templates allow you to create a new control by defining a set of properties that define how it behaves and looks.

Remote Monitoring Capabilities

Remote monitoring capabilities are a feature of many home security systems. The ability to monitor your home with the push of a button or the touch of a screen is one of the great advantages offered by modern technology.

Remote monitoring allows you to keep an eye on things from afar, preventing theft or other mishaps from occurring at your home while you’re away.

Integration

 Integration is the process of combining two or more systems, or the state of being integrated. Integration is a key concept in DevOps as it relates to infrastructure and application development.

In DevOps, integration is often done at the end of a project, but it can also be done throughout the lifecycle from design to production. Integration is a major factor in DevOps and can help organizations reduce risk and accelerate delivery by allowing teams to work together in real time.

Integration can be used for many purposes, such as:

• Automating data migrations between systems
• Automating deployments between systems
• Automating provisioning or configuration management across multiple systems

Scalability

 Scalability is the ability to increase or decrease the number of resources in a system, such as processors, memory or disk space, while maintaining acceptable performance. The most common example of scalability in computing is the performance of a computer program increasing as the size of its input data increases.

This is known as linear scalability and is an important trait for many applications. For example, a web server that can handle hundreds of simultaneous requests per second on a single CPU may still be able to handle thousands more requests if it uses multiple CPUs.

Many other applications also exhibit this kind of scalability; they can handle larger inputs without any additional work on behalf of the programmer or user. For example, a database management system might allow you to store more documents in the same amount of space without having to change anything except perhaps the size of your hard drive.

However, not all applications are designed to scale linearly with their input data. Some systems will only scale up to a certain point before requiring changes on behalf of users or programmers alike.

These types of systems are known as unscalable or sublinear systems because their performance does not increase proportionally with input size.

 Integrated Ticketing System

 Integrated Ticketing System (ITS) is a comprehensive software solution designed to address the needs of venue owners, promoters and event organizers. The system offers a complete solution for ticket sales and management, including customer service and reporting.

Integrated Ticketing System allows you to streamline all aspects of your ticketing business with a single platform:

– Securely sell tickets online, on your website or at your events

– Print tickets in real time on a range of devices at the point of sale

– Manage ticket inventory using an easy-to-use dashboard

– Offer customers multiple payment options including cash, cards and mobile payments

Asset Management Module

The Asset Management module is a set of tools that help you manage your assets. You can use this module to view, manage and analyze your data.

You can also create reports, charts and graphs directly from the Asset Management module.

The Asset Management module has many features that help you track your assets, such as:

Asset tracking – You can add assets to your inventory by entering the asset number or a description for each asset. You can also upload photos of your assets and enter additional information about each asset, such as its location and owner information.

Cloud Services

 Cloud computing is the delivery of computing services—over the internet or private networks—that provide a scalable and flexible way to serve data, software, and business processes. Cloud computing includes a variety of technologies and services, from Infrastructure as a Service (IaaS), where virtualized resources are provided to customers over the internet, to Software as a Service (SaaS), where customers use web-based applications hosted by the service provider.

Cloud computing is often used synonymously with “on-demand” or “software-as-a-service” (SaaS) models. These services may be delivered through private networks in an infrastructure-as-a-service model or via public cloud infrastructures like Amazon Web Services (AWS) or Microsoft Azure.

Automated Patch Management

 Automated patch management is a necessity in today’s competitive business environment. It has become an essential part of every organization’s IT strategy because it helps reduce the risks associated with unplanned outages and data loss.

Automated patch management solutions automate the entire patching process, including discovery, deployment, monitoring and reporting. They can help you avoid downtime by ensuring that your systems are always up-to-date with the latest patches.

By automating your patch management process, you not only save time but also improve the security of your sensitive data assets by ensuring that they’re protected from known vulnerabilities. You’ll also be able to identify vulnerabilities early on before they can cause any damage to your network infrastructure or data assets.

Remote Control Sessions

 With remote control sessions, you can use your computer to control a client’s computer. It’s great for teaching users how to use software or for troubleshooting problems.

Remote Control Sessions are a powerful tool in the Remote Assistance feature of Microsoft Windows.

Hardware And Software Inventories

 Hardware and software inventories are essential for any business owner. Although you may think the process is simple, there are many variables that can make it more complex than you expect.

Here are some tips and tricks to help you get started.

Hardware Inventories

Hardware inventories include all of the physical assets of your company, including computers, laptops, printers and other electronic devices. The inventory also includes office equipment like phones, fax machines and scanners.

If your business uses vehicles (e.g., delivery trucks), those should be included too.

A hardware inventory is a good thing to have because it gives you an accurate picture of what equipment you own at any given time. This helps with purchasing decisions because it allows you to see if there are gaps in your hardware inventory that need filling immediately or if there is enough equipment for a certain project without having to purchase new items right away.

Software Inventories

Software inventories are slightly different from hardware inventories because they focus on software rather than hardware items like computers or servers. Software inventories include programs such as Microsoft Office Suite (Word, Excel, PowerPoint) or Adobe Creative Cloud (Photoshop). 

Security Monitoring Capabilities

Advanced Threat Protection (ATP) is a new set of threat detection, investigation and remediation capabilities that help you protect your organization from advanced cyberattacks. ATP integrates with Microsoft 365 to deliver advanced threat protection across the full attack continuum.

ATP uses a combination of security analytics, human expertise and machine learning to detect, investigate and remediate advanced threats. It provides real-time and comprehensive reporting across all mailboxes in your organization, so you have the intelligence needed to make informed decisions about protecting your email environment.

ATP in Microsoft 365 helps you:

• Detect threats using security analytics, threat intelligence and machine learning
• Investigate threats using advanced investigation techniques such as email content extraction
• Remediate threats with custom actions such as quarantine, block or auto-forward

Automation

 Automation is the use of various control systems for operating equipment such as machinery, processes in factories, boilers and heat treating ovens, switching in telephone exchanges and traffic signalling. Some processes have been completely automated.

Automation covers a wide range of control systems, from the simple to the complex. Low-level automation is often called “hands-off” or “mindless”.

Automation of higher-level processes using computers is sometimes called “mindful automation”.

Automation has been achieved by various means including mechanical, hydraulic, pneumatic, electrical and electronic devices and computers (e.g. robot controllers). Commercially available low-voltage DC motors with built-in encoders may be used for automation tasks.

Real time programming languages may be used to implement control structures in order to achieve a high level of objectivity in the process. Mathematical control theory is sometimes used to analyze the performance and stability of industrial processes with the goal of improving safety and reducing waste or cost.

RMM Software – FAQ

1. What is RMM Software?

RMM software is a remote monitoring and management application that helps the IT team monitor, manage, and control remote computers from a single console.

RMM software can be used to remotely access PCs, servers, network devices and mobile devices to perform tasks like troubleshooting, diagnostics, configuration changes or even data backups.

2. What are the benefits of using RMM Software?

RMM software provides many benefits to businesses regardless of their size or industry. Some benefits include: improved customer satisfaction by offering faster resolutions to service tickets; increased employee productivity with remote support capabilities; reduced costs associated with hiring technicians; increased security due to the ability to monitor computer activity in real-time; and increased IT efficiency with centralized management capabilities.

3. How much does RMM Software cost?

The cost of RMM software varies depending on the features you need. Some of these features include device monitoring, remote control, ticketing system integration and more.

What is SNMP?

 SNMP stands for Simple Network Management Protocol. It is a protocol used by administrators to remotely manage network devices, such as routers and switches.

The protocol uses a set of standard management information base (MIB) objects that are stored in the SNMP agent on the managed device. These MIB objects are accessible over the network using a simple query language called GET/SET.

The SNMP agent runs on every network device (router, switch, printer, etc.) and is responsible for collecting statistics from various counters in the device. These counters can be used to monitor traffic from an interface or to keep track of available memory on a router.

The most common use for SNMP is to monitor devices for status changes, e.g. when interfaces go down or if there’s no response from an interface after a period of time.

Is Having An Antivirus Solution Crucial In An RMM Solution?

Yes, antivirus solutions are crucial to the success of an RMM solution. While the antivirus software is used to scan for viruses and malware, it also scans for viruses on your network.

This will help ensure that your business continues to operate smoothly while using an RMM solution.

A common misconception among businesses is that they can rely on their existing antivirus software to protect them from cyber threats. However, this is not always the case.

Many companies do not have a dedicated IT department or have one that is too small to provide adequate protection against cyber threats. A managed service provider (MSP) offers additional protection by scanning for viruses on a regular basis and deploying patches when necessary.

How Are SaaS And RMM Related?

 SaaS and RMM are two different software solutions that are often used together. SaaS stands for “Software as a Service” while RMM stands for “Remote Monitoring and Management.” These two solutions work together to help companies manage the IT infrastructure of their business.

In order to understand how SaaS and RMM are related, it’s important to understand what each of these terms mean.

Software as a Service (SaaS) is an IT solution that allows users to access applications over the internet without having to install anything on their computer or server.

This makes it easy for users to access programs from any location with an internet connection and without having to worry about installation or maintenance costs since the service manages all of this for you.

Remote Monitoring and Management (RMM) is a type of software that allows network administrators to monitor, control and maintain remote computers from one central location via an internet connection.

This can be done remotely so no physical access is required and it allows administrators to provide technical support without having to wait until someone logs into their computer or server physically in order.

Best RMM Software Wrap Up

RMM software provides a number of benefits to businesses. It helps you to manage your IT infrastructure and makes it easier for your employees to work on the most important projects.

RMM software helps you to save time with its easy-to-use interface. In addition, it offers real-time alerts, so you can instantly identify problems and fix them quickly.

And with the built-in reporting tools, you can get a complete picture of your company’s technology environment at any time.

In addition, its intuitive design makes it easy for even non-technical users to set up and manage their own automated systems.